Website Trauma and Beyond Psychological Center
Holistic Trauma Treatment Program for Mind/Body Integration
JOB TITLE: Quality Assurance Manager
DEPARTMENT: Administrative
SUPERVISOR: Clinical Director And Executive Directors
Trauma and Beyond Psychological Center is seeking a part-time Quality Assurance Manager to support the administrative function of our PHP/IOP trauma treatment program.
GENERAL JOB DESCRIPTION
The Quality Assurance Manager will work with the clinical and administrative teams to streamline information flow, support excellence in clinical documentation, administer outcome studies, and assist with development of new policies and procedures as the Trauma Center grows.
MAJOR DUTIES AND RESPONSIBILITIES
Administer the Trauma Center’s treatment outcomes study for current clients and alumni, Audit the program’s electronic health records to ensure clinical documentation meets Joint Commission standards, Provide education and coaching to clinical staff to remediate any errors or deficiencies in clinical documentation, Onboard new clinical staff members to the EHR system and orient the them to documentation standards and general operating procedures, Coordinate Inservice
Sessions for clinical staff and track Inservice hours for each staff member, Assist in policy research and development for evolving program needs.
MINOR DUTIES AND RESPONSIBILITIES
Streamline communication between administrative and clinical teams by attending both team meetings and sharing relevant information, troubleshoot issues with the EHR system independently or through collaboration with the EHR company, maintain and facilitate use of the Trauma Center’s Google Drive Resources, Create new Google Drive or EHR forms/templates to meet evolving program needs, Assist with as-needed administrative projects, assist with social media when possible.
QUALIFICATIONS FOR THE JOB
Education:
Master’s Degree preferred, accepting applicants with a Bachelor’s Degree
Experience:
Knowledge of basic clinical documentation standards, familiarity with Google Drive, past experience with at least one electronic health record system, proficient in Excel.
Other:
Interest in research, policy, and program development. Strong ability to initiate and excellent communication skills. Previous experience with Joint Commission reviews a positive, but not required
To apply for this job email your details to leighann@traumaandbeyondcenter.com